Job openings

Lead our team. Deliver exceptional service. Make an impact.

We are looking for an experienced and motivated Team Leader to join our Operations Department. This is a hands-on leadership role responsible for supporting safe, compliant and successful day-to-day operations while delivering an exceptional experience for our members and guests.

About the Role
As a Team Leader, you will:

• Provide visible leadership and support across each shift.
• Lead, coach and develop team members.
• Deliver high standards of customer service and operational performance.
• Allocate labour and resources effectively.
• Manage and resolve staff, member and guest concerns.
• Support events, projects and business initiatives.
• Promote a positive, respectful and accountable workplace culture.
• Ensure compliance with WHS, RSA, RCG, food safety and organisational requirements.
• Identify opportunities to improve productivity, service and commercial outcomes.
• You may work across venue operations, gaming, food and beverage, banquets, events and other operational areas as required.

About You
You will have:

• Previous leadership or supervisory experience in hospitality, gaming, events or a licensed venue.
• Strong communication and people leadership skills.
• A genuine commitment to customer and member service.
• Strong problem-solving and decision-making skills.
• The ability to work effectively in a fast-paced environment.
• Flexibility to work across different departments and venues.

Essential

• Current NSW RSA Competency Card.
• Current NSW RCG Competency Card.

Ready to Take the Next Step?
If you're a confident leader who enjoys developing people and delivering great service, we'd love to hear from you!

Apply now to join our Operations Team.

Join Our Team — Where Work Feels Like Fun!

Are you bubbly, energetic, and love putting smiles on faces? We’re on the lookout for enthusiastic, professional team players to join our Service Attendant crew!

What’s in it for you?
No two days are the same here! You’ll get the chance to rotate through exciting areas like Bar, Bistro, Gaming, Reception, Cellar, Concierge, Functions & Events — and that’s just the beginning. If career growth is on your wishlist, you’ve come to the right place.

We’ll teach you everything you need to know — all you need to bring is a can-do attitude, a willingness to learn, and the drive to go that extra mile.

A bit about you:
✨ You’ve got a passion for making people feel welcome
✨ You’re happy to work a flexible rotating roster (we’ll keep it fair and balanced)
✨ No experience? No worries! We’ll train you up
✨ You take pride in your grooming and presentation
✨ You communicate with ease and warmth
✨ You’re a team player who also shines independently
✨ You’ve got your current NSW RSA & RCG card (or are willing to get them before you start!)

Perks you’ll love:
✔ Free parking on-site (no stress hunting for a spot)
✔ Uniform provided — less laundry stress!
✔ Discounted meals for staff — yum!
✔ Health & wellbeing support
✔ Roster locked in two weeks in advance
✔ Shifts available 7 days a week
✔ Be part of a business that’s been around for over 60 years

What you’ll be doing:
💫 Greeting and making every guest feel like a VIP
💫 Recommending drinks with confidence
💫 Serving up delicious meals and drinks with a smile
💫 Mixing cocktails and pouring drinks behind the bar
💫 Seating and welcoming guests in style
💫 Delivering memorable service that keeps people coming back

You’ll thrive if you:
✅ Have excellent communication skills
✅ Stay calm and collected under pressure
✅ Can juggle priorities while keeping things tidy
✅ Bring a friendly, professional attitude to every shift
✅ Look sharp and present yourself well
✅ Hold (or are willing to get) your NSW RSA & RCG

Club Trading Hours at Menai:

• Sunday to Wednesday: 10am – midnight
• Thursday: 10am – 1am
• Friday & Saturday: 10am – 2am

Ready to start something great?
Hit that apply button now — your next adventure is waiting!