Join Our Team at The Mountain Heritage Hotel & Falls Mountain Retreat!

Perched in the stunning Blue Mountains with sweeping views of the Jamison Valley, The Mountain Heritage Hotel & Falls Mountain Retreat offers boutique-style luxury accommodation with a heart. Now part of the vibrant ICC Group, we’re all about creating memorable experiences — not just for our guests, but for our team too!

We’re looking for energetic, detail-loving people to join our housekeeping team. If you love keeping things fresh, clean and welcoming — and you take pride in your work — we’d love to meet you!

About You:

✨ You’ve got a strong work ethic and can be counted on
✨ You’ve got an eagle eye for detail
✨ You’re great at managing time and meeting goals
✨ Friendly, professional, and a natural communicator
✨ Self-motivated and love working both independently and in a team
✨ You enjoy going the extra mile to make someone’s day just a little bit brighter

About the Role:

🏡 Daily cleaning and presentation of guest rooms — making every stay feel special
🏡 Keeping all guest, public and staff areas sparkling clean and tidy
🏡 Reporting any maintenance issues (because you care about the little things!)
🏡 Answering guest questions with a warm smile and helpful attitude

Why You’ll Love It Here:

🌿 Flexible roster — we understand life happens!
🌿 Free on-site parking
🌿 Ongoing training and support — grow with us
🌿 Access to our staff benefits program with discounted hotel stays across our venues
🌿 Health and wellbeing payment to support you inside and outside of work

A police background check will be required.

If you’re ready to join a supportive team in a beautiful setting and help make every guest experience unforgettable — apply now!